Showing posts with label tourism. Show all posts
Showing posts with label tourism. Show all posts

Thursday, January 10, 2008

Travel Media Sites Experience Performance Issues

Mon.itor.Us Benchmarks are useful tool to generate and receive reports on industry web availability and trends. Users can compare and evaluate how the sector players demonstrate their competitive advantage in high uptime and excellent performance.

We visited Travel Media Sites to find out how they operate presenting travel related information to there customers. According to the results of monitoring in the 1st week in January, the highest uptime was at http://www.travelgirlinc.com/, which was at 98.54%. While all the other ones, including http://www.btnonline.com/, http://www.traveltrade.com/, http://www.tntmagazine.com/, http://www.gotravel.com/ showed lower figures. The table also displays the fact that all the sites had longer time outages in January's 1st week, then a week before. Obviously they are experiencing performance issues.

Free website monitoring by Mon.itor.Us helps website owners to find out these problems on-time and correct them before they adversely affect their business reputation. It's worth visiting Mon.itor.Us Benchmark Reports to browse to learn what's happening in the different industries and sectors. By creating your own benchmark, site owners can every week get generated report on sites they benchmarked to be able to compare and gain competitive advantages by showing higher performance and uptime.

Thursday, December 13, 2007

Holiday Season and Online Perfromance Based on Mon.itor.Us Benchmarks

If according to some predictions 114 million customers are planning to make their Christmas purchases online. This means that websites, such as e-shops or vacation planners will need to be able to handle the crowd. Let's "Browse by Aggregated Industry" tags on Mon.itor.Us Benchmarks.

Hospitality has been tagged 285 different times, which makes it very popular. Hospitality Aggregated Report.

About 250 companies websites are now listed as engaged in different tourism areas, including hotel reservation, restaurants, travel agencies, tour operators, airlines, B&B booking sites, national tourism boards, entertainment sites, tourism and travel magazines, etc. Average performance of the websites is around 418 milliseconds during week 45 (second week of November) with 79 companies' websites showing below average results diminishing figure gong down to 4234 milliseconds with http://www.opodo.co.uk/, following by 2895 milliseconds http://www.explore.co.uk/ and http://www.syriatourism.org/, then comes http://www.travelandleisure.com/ 2268 milliseconds and http://www.restaurant-guide.com/ 2020 milliseconds average site load time.

In week 46 (the third week on November) more companies (89) dropped below the average, with the average itself dropping to 438 milliseconds. http://www.opodo.co.uk/ is again the lowest, but improved by 45 points. Explore!, Syria Tourism Travel and Leisure and Restaurant guide follow the rest with the same sequence. http://www.clareflorist.co.uk/ http://www.english-heritage.org.uk/, http://www.tourism.lt/ jointed them showing over 2 seconds average load time.

In week 48 (the last week of November and start of December) still the same sites are in the bottom of list. http://www.restaurants.co.uk/ was even off for about half of the week, showing 50.35% uptime.

Saturday, December 8, 2007

Hotel Reservation Sites Show Lower Uptime

Revisitng Mon.itor.Us Benhmarks one of the popular tags called Top Hotels Sites shows that http://www.hotels.com/ and http://www.hotels.it/ had been experiencing performance problems three weeks in a row.
For example http://www.hotels.com/ were 32 and 40 milliseconds slower (from US and EU locations respectively) in week 46, compared to week 45. Website load speed was improved in week 46 by 103 and 136 milliseconds respectively, but in week 48 it slowed down again by 90 and 58 milliseconds respectively. Uptime of http://www.hotels.com/ went down from 100% to 99.5% in week 47 and to 99.2% in week 48. About 11 hours off!

The diagnostics of the problem would help to find the reason and correct the situation.

On 28 November the monitoring report showed for example that the site was down from USA and Germany several times during the day. It was also quite slower Austria 5.6 - 6.5 seconds load time. See the chart below:

Mon.itor.Us also provides free visitor statistics counter. If calculating hourly traffic how much visitors has the site has been loosing during 11 hours downtime.

Thursday, November 29, 2007

Why websites performance is critical for tourism companies?

Travel planning and booking are among the most popular online activities. $115 billion US worth of travel products are sold worldwide online.

Market share of online leisure/unmanaged business travel sales in Europe, by country for 2006 (2003 figure in brackets) as follows:
UK: 32% (43%)
France: 23% (24%)
Germany: 20% (16%)
Scandinavia: 10% (9%)
Spain: 5% (4%)
Other: 9% (4%)

Websites' uptime is critical for staying competitive and pleasing customers. Mon.itor.Us aggregated benchmark feature http://indices.mon.itor.us/index/Hospitality/2007/47.html demonstrates the uptime of numbers of travel industry players. Travel and Leisure is still slow and is available 92-95% of the time. All European Travel for 2 weeks already has been experiencing problems. The same is for Norway Tourism, Virgin Trains, Italian Hotels and others.

Mon.itor.Us Benchmark is created by the Mon.itor.Us community. Anyone can use the feature to compare it with the competitors and showcase their website performance. There are many high performance websites, that consistently demonstrate their commitment to their web clients, such as Conde Naste, Amberley Musuems, Ireland B&B and others, as shown in Mon.itor.Us Hospitality Aggregated Benchmark report.

Wednesday, October 24, 2007

Growth of travel web sites in the past year has soared by 25%

Now travel planning and booking are among the most popular online activities. Let's just browse the facts.

•US$115 billion worth of travel products are sold worldwide online
•Online leisure/unmanaged business travel sales in the US, Europe and the Asia-Pacific region in 2005 (in billions and % increase vs. previous year)
–US: US$ 65.4 billion (25.5%)
–Europe: US$ 34.5 billion (49.0%)
–Asia Pacific: US$ 15.9 billion (31.4%)
•9 out of 10 consumers in the US used the web in the summer of 2005 to plan trips or purchase

Mon.itor.Us benchmarks aggregated reports which provides very useful information and the possibility to compare weekly reports for all hospitality related sites that are benchmarked. This week for example the Iceland tourism board site was available only 90.35%, Belguim Tourism Board was at 90.12% and the most popular tourism and travel media Travel and Leisure magazine had only 85.55% availability.